Terms of Service

Last updated: 15 January 2026

1. About these Terms

These Terms of Service ("Terms") form a legally binding agreement between you and Velqueñor ("we", "us", "our") governing access to and use of our website, web application and related services (together, the "Platform"). References to the Platform include any software, analytics, alerts and automated tools that we make available through it.

2. Eligibility

You may use the Platform only if you are at least eighteen years old, have the legal capacity to enter into a binding contract, and are resident in a jurisdiction where the use of the Platform is lawful. You are responsible for ensuring that your use complies with all laws and regulations that apply to you, including tax obligations in the United Kingdom or any other country where you are resident.

3. Accounts and security

To access certain features you must register an account and provide accurate, complete and current information. You must keep your login credentials confidential and notify us without undue delay if you suspect unauthorised access. You are responsible for all activity carried out through your account. We may suspend or close an account where we reasonably believe that information provided is false, or that the account is being used in breach of these Terms.

4. Description of the services

The Platform provides monitoring of digital-asset and equity markets, automated analysis, configurable risk controls and execution tools. Features may change over time. We do not guarantee that any feature will be uninterrupted, error-free or suitable for your particular objectives, and we may add, modify or withdraw features where we have a legitimate reason to do so.

5. No investment advice

Nothing on the Platform constitutes personal investment advice, a recommendation to buy or sell any asset, or an offer to enter into any transaction. Analytical outputs, signals and projections are provided for general information only. You alone decide whether to place any trade and you remain responsible for those decisions. Please read our Risk Disclosure before using the Platform.

6. Fees

Certain features may be subject to fees, subscription charges or spreads, which will be displayed before you confirm any purchase. Unless stated otherwise, fees are exclusive of VAT or other applicable taxes. Third-party network fees, exchange charges and banking charges are payable in addition and are outside our control.

7. Acceptable use

You agree not to misuse the Platform. In particular, you must not attempt to gain unauthorised access to our systems or other users' accounts, introduce malicious code, scrape or copy content at scale, reverse engineer any part of the Platform except where the law permits, use the Platform to launder money or finance unlawful activity, or use it in a manner that interferes with its operation or security.

8. Intellectual property

The Platform, including its design, text, graphics, software, trademarks and the Velqueñor name and logo, is owned by us or our licensors and is protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Platform for your personal or internal business purposes. No other rights are granted.

9. Third-party services

The Platform may rely on or link to third-party providers, such as market data suppliers, payment processors and digital-asset venues. We do not control those providers and are not responsible for their availability, accuracy or conduct. Your use of third-party services is subject to their own terms and policies.

10. Limitation of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law. Subject to that, we are not liable for trading losses, lost profits, loss of opportunity or indirect or consequential loss arising from your use of the Platform. Our total aggregate liability to you is limited to the fees you paid to us in the twelve months preceding the event giving rise to the claim.

11. Suspension and termination

You may close your account at any time by contacting us. We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if we reasonably believe continued access creates a security, compliance or legal risk. Provisions that by their nature should survive termination, including those on intellectual property, liability and governing law, will continue to apply.

12. Changes to these Terms

We may update these Terms from time to time. Where changes are material, we will give you reasonable advance notice through the Platform or by email. Your continued use of the Platform after the changes take effect constitutes acceptance of the revised Terms.

13. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction, without prejudice to any mandatory right you may have to bring proceedings in the courts of your country of residence. We encourage you to contact us first so that we can try to resolve any complaint informally.

14. Contact

If you have questions about these Terms, please write to us at [email protected] or by post at King William Street 100, BS1 5LJ Bristol, GB.